Delivery Policy
DELIVERY POLICY
Shipping methods
After your order is confirmed, it will be promptly delivered to you as soon as possible. In order for us to facilitate the delivery within the shortest time, please provide us with your most detailed and accurate shipping details. We reserve the right to decline orders with unclear shipping details or not to take responsibility for delayed or lost deliveries due to inaccurate information that you provided earlier.
Shipping methods currently applied on https://ppp.com.vn:
PPP Laser Clinic staff directly deliver to home: Delivery within Ho Chi Minh City.
Delivery via Post or other forwarder: Delivery nationwide.
Commitment to home delivery and customers have the right to inspect the goods before paying the shipping unit. Please contact us immediately if there are cases requiring more money and no home delivery.
In cases that you’re required to pay more money and there was no home delivery, please contact us immediately.
Delivery Fee: FREE NATIONWIDE DELIVERY
Shipping fee is completely free. PPP Laser Clinic will support shipping costs for customers nationwide.
Estimated duration for delivery or provision of services, taking into account geographical distance and delivery method:
Delivery to 64 provinces and cities:
Delivery time: from 02 days (Ho Chi Minh and Hanoi) to 05 days (suburban), depending on the type of goods/ shipping method, our teller will inform the specific delivery time after you have confirmed your order.
Shipping method: Home delivery or courier
Before shipping, we will inform you about the time and cost of delivery.
Geographical restrictions on delivery or service provision:
Depending on the delivery policy of the courier, PPP Laser Clinic will notify the customer if there are problems arising from the delivery, and refund the money (if payment is completed) when there is no carrier to process the delivery within 02 days (from the date of confirmation of payment or confirmation of transaction approval).
In case of delay in delivery or service provision, PPP Laser Clinic will promptly inform you and let you cancel the transaction (if desired).
I have successfully placed my order, how long will it take to receive the order?
The lead time may be up to five (05) business days from the date of order. The shipping company will attempt to deliver the goods to the receiver for three (03) times before reporting a delivery failure, and PPP Laser Clinic is willing to pay the new shipping cost for the next delivery. Order time is from 10:00 am on weekdays (Monday through Friday) and we will ship within five (05) business days. For shipments to remote areas (such as high mountains or islands), shipping may take an additional three (3) business days.
How much is the shipping fee for my order?
Shipping fee is completely free. PPP Laser Clinic will support the shipping costs for customers.
Can I change the shipping address?
BEFORE COMPLETING ORDER
If you are still on the “Checkout” page and want to change a pre-stored shipping address, just select the “Change Address” button in the middle of the page.
AFTER ORDER SUCCESSFULLY PLACED
Once your order has been placed successfully, you can contact us so we can consider assisting you in changing the shipping address.
You should get in touch as soon as possible because once the order has been successfully placed, our warehouse will process the packaging quickly to ensure your order is delivered to you as soon as possible. In this case, it is best to call 1800 6220. We do not guarantee that we will be able to change the shipping address (but we will do our best!) So please be extra careful in submitting the shipping address.